We’ve gathered the most common questions about shipping, returns, and orders to make your Murps Luxury experience effortless. If you can’t find your answer here, our team is always ready to help.
All orders are processed within 1–2 business days. Once your package ships, you’ll receive a tracking link via email so you can follow it every step of the way.
Delivery times may vary slightly depending on your location and customs processing.
Yes. We offer free standard shipping on all U.S. orders over $100 (after discounts, before taxes). For other orders, shipping rates are calculated at checkout.
We accept returns within 30 days for unworn items with original tags and packaging. For details, please visit our Returns & Refunds Policy.
Yes. Size or color exchanges are free when stock is available. Contact our support team before sending anything back to confirm availability.
You can reach our customer care team at support@murpsluxury.com from Monday to Friday, 9:00 AM – 5:00 PM (ET). We typically respond within one business day.
Our fulfillment center is located in the United States. Returns and exchanges should be sent to:
Murps Luxury – ReturnsYes. We ship worldwide to most destinations. International customers are responsible for any customs duties or import taxes required by their country.
If you need to make changes or cancel your order, please contact us at support@murpsluxury.com as soon as possible. Once your order has been shipped, modifications may no longer be possible.
In the rare event of a delay or lost shipment, contact our team immediately. We’ll assist with carrier investigations or replacements where applicable.
Still have questions? Our team is here to help ensure your experience with Murps Luxury is seamless and worry-free.
